DIGITAL AND ON-SITE SERVICES

Redefining what IT means to be on.

However you design your site, we have it all in view—from mitigating risk, to monitoring performance, to driving operational efficiencies. Our flexible service plans, whether you manage a data center or several edge sites, provide you with options: all-digital; advanced remote and on-site support; or all of the above. Your ‘no days off’ motto just became a reality.

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Digital Monitoring Services

Effortlessly manage your IT systems by letting us monitor and discover issues before they happen. Choose between two all-digital, always-on options.

For both Edge and Data Center IT Systems.
EcoStruxure Asset Advisor

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Advanced Remote and On-Site Service

Enhance your EcoStruxure IT Expert software with a team of experts at the ready to support your advanced remote and on-site service needs.

For Edge IT Systems.
Dispatch Services

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All-in-One Management Service

Optimize your critical IT and focus on what matters most, by leveraging our expert-driven, all-in-one service plan.

For Edge IT Systems.
Monitoring & Dispatch Services

Connect and Enable EcoStruxure Asset Advisor for Secure Power and Cooling

To enable our digital monitoring services (EcoStruxure Asset Advisor), which is inclusive of the all-in-one Monitoring and Dispatch Services, follow this easy setup procedure and configure the mobile app. Once activated, you can manage, track, and collaborate on asset issues and communicate with the Schneider Electric expert team who has real-time data to monitor and troubleshoot your critical equipment 24/7.

Watch this 2-minute video to learn more.

News and Updates

Monitoring & Dispatch Services named Technology Sub-Category Winner:
Power Protection and Management

Awarded by CRN

Customer Spotlight

By combining 24/7 monitoring, troubleshooting, on-site support, and any necessary parts, the service reduces our time spent on reactive maintenance, keeps us focused on achieving our commitments and timelines, and helps us gain OPEX efficiencies.

Ventura County Community College District

Dan Watkins

Associate Vice Chancellor, Information Technology

We have remote service. It’s nice to know that if there is an issue, they have our backs and that they’re contacting us immediately. It’s more about peace of mind.

Bainbridge Island School District

Alan Silcott

Network Supervisor

By combining 24/7 monitoring, troubleshooting, on-site support, and any necessary parts, the service reduces our time spent on reactive maintenance, keeps us focused on achieving our commitments and timelines, and helps us gain OPEX efficiencies.

Ventura County Community College District

Dan Watkins

Associate Vice Chancellor, Information Technology

We have remote service. It’s nice to know that if there is an issue, they have our backs and that they’re contacting us immediately. It’s more about peace of mind.

Bainbridge Island School District

Alan Silcott

Network Supervisor

Great Service Starts with Award-Winning Software

To learn more on the award-winning software supporting the various monitoring and dispatch service options follow these three steps:

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Create Your EcoStruxure IT Account

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Download the EcoStruxure IT App

Set up the 2-factor authentication for increased account security.

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Download the Gateway Software

Discover your devices and get insights into your devices right away.

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