We’re improving our Help Center

We’re improving our Help Center!

Our support community is moving to a new more sophisticated home. We appreciate your patience while we run as fast as we can to make sure all the important knowledge you’ve provided over the years moves with us.

For DDF/Device support:
DCE device support: https://ddf.ecostruxureit.com
EcoStruxure IT device support: http://app.ecostruxureit.com/ite-ddf-request/

For documentation and help articles:
DCE 7.x and DCO 8.x: https://dcimsupport.ecostruxureit.com
EcoStruxure IT: https://helpcenter.ecostruxureit.com

For other support requests:
For DCO, send an email to support@ecostruxureit.com
For DCE and NetBotz, go to:
https://www.apc.com/support/contact/ask_apc.cfm

We apologize for the inconvenience and look forward to welcoming you to our new home.

Thank you, and see you soon on the new sites!

The Support Team