We’re improving our Help Center

We moved!

Our support community is now part of Schneider Electric Exchange. Join the new EcoStruxure IT forum: https://community.se.com/t5/EcoStruxure-IT-forum/bd-p/ecostruxure-it-forum/

For DDF/Device support:
https://www.se.com/ww/en/work/support/country-selector/contact-us.jsp

For documentation and help articles:
DCE and DCO 8.x: https://dcimsupport.ecostruxureit.com
EcoStruxure IT: https://helpcenter.ecostruxureit.com

We look forward to seeing you on the new sites!

The Support Team

Privacy Overview

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Necessary

Always Enabled

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Cookie	Duration	Description
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Functional

Performance

Analytics

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Cookie	Duration	Description
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CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
id	session	Set by Google DoubleClick, this cookie is used to create user profiles to display relevant ads.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
wfivefivec	1 year 1 month	This cookie, set by DataXu, tracks the advertisement report which helps to improve the marketing activity.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
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Others

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Cookie	Duration	Description
aff	1 month	No description available.
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icwp-wpsf-notbot	1 minute	No description
site	session	No description