MONITORING AND DISPATCH SERVICES

You don’t need the operating manuals, we’re here to help.

By combining 24/7 expert monitoring and on-site support, including required parts, you don’t need to worry about your critical systems. No matter what your business, our expertise is there, like an over-the-shoulder IT guardian at your service. We got you.

Are you an IT solution provider?

Why outsource Smart-UPS systems for edge computing
architecture?

Managing a fleet of UPS systems spread across multiple remote locations can be challenging. With Monitoring and Dispatch
Services, you can effortlessly manage your distributed IT installations, saving you time and reducing your OpEx.

Key Benefits

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Lighten Your Expenses

Reduce your OpEx up to 40% by outsourcing the management of your critical infrastructure to Schneider Electric.

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Make Your Purchase Matter

Provides proper disposal or recycling of old equipment to help support your own sustainability efforts and the circular economy.

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Pay as Little as $0.30 a Day

Annual or multi-year service options can help you gain control of your budget and allow you to spread the cost of the service over the life of the product—replacement parts included.

*OPEX savings are not guaranteed. The savings shown were obtained using various inputs and assumptions on a calculator developed by Schneider Electric’s Data Center Science Cetner. Actual savings depend on accurate inputs and other factors.

*Costs of the service vary by region or zone, as well as the length of service plan. Contact your local sales representative or preferred partner to learn more.

How it Works

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STEP 1

Add service plan to new or existing USPs, PDUs, or other solutions for distributed IT.

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STEP 2

We monitor the assets on your behalf while giving you visibility into your installations.

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STEP 3

We contact you when critical incidents arise via notifications from our Connected Services Hub.

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STEP 4

We send our expert technicians with parts (incl.) for next business day, on-site support.

Monitoring and Dispatch Services for Edge Computing

Watch how the all-in-one Monitoring and Dispatch Services plan can benefit your IT operations by outsourcing the management of items like UPSs and PDUs for servers or networks.

Customer Spotlight

By combining 24/7 monitoring, troubleshooting, on-site support, and any necessary parts, the service reduces our time spent on reactive maintenance, keeps us focused on achieving our commitments and timelines, and helps us gain OPEX efficiencies.

Ventura County Community College District

Dan Watkins

Associate Vice Chancellor, Information Technology

We have remote service. It’s nice to know that if there is an issue, they have our backs and that they’re contacting us immediately. It’s more about peace of mind.

Bainbridge Island School District

Alan Silcott

Network Supervisor

Interested in learning more?

Blog

Services on the Edge – Making Peace

Learn more >

Blog

UPS Monitoring is a Requirement for Edge Data Center Reliability and Availability

Learn more >

Whitepaper

A Quantitative Comparison on UPS Monitoring and Servicing Approach Across Edge Environments

Learn more >

Additional offers that may interest you

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EcoStruxure Asset Advisor

On-site support isn’t required? No problem. Explore this all-digital service plan.

See offer >

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Dispatch Services

Prefer to monitor on your own? Take a look at this service plan, which provides advanced remote and on-site support for those who monitor using our EcoStruxure IT Expert software.

See offer >