Monitoring & Dispatch Services

Distributed IT efficiently managed by us, for you.

By combining 24/7 expert monitoring by Schneider Electric Connected Services Hub, with on-site support including required parts, let Schneider Electric help you minimize the chances of downtime.

Are you an IT Solution Provider?

WHY ADD A DISTRIBUTED IT SERVICE SOLUTION?

Managing a fleet of UPS systems spread across multiple remote locations can be challenging. With Monitoring & Dispatch Services, you can effortlessly manage your distributed IT installations, saving you time and reducing your OpEx.

Calculate your savings today >

KEY BENEFITS

Efficient monitoring and management of distributed infrastructure

By combining 24/7 expert monitoring and Schneider Electric Field Services, we help reduce complexity and operational expenses related to monitoring & managing distributed infrastructure.

24/7 expert monitoring

Remote monitoring by the Schneider Electric Connected Services Hub.

Risk mitigation

A monthly report in addition to real-time monitoring that provides insight into connected devices, and recommendations on how to improve device utilization and lifecycle.

Distributed Infrastructure ecosystem performance optimization

By having remote insight into performance of network infrastructure, we are better able to diagnose the first time and help reduce the need for multiple visits to replace or repair.

What others are saying

“By combining 24/7 monitoring, troubleshooting, on-site support, and any necessary parts, the service reduces our time spent on reactive maintenance, keeps us focused on achieving our commitments and timelines, and helps us gain OpEx efficiencies.”

Dan Watkins, Associate Vice Chancellor, Information Technology, Ventura County Community College District

How it works

STEP 1

Add service plan to new or existing USPs, PDUs, or other solutions for distributed IT.

 
STEP 2
We monitor the assets on your behalf while giving you visibility into your installations.

 
STEP 3
We contact you when critical incidents arise via notifications from our Connected Services Hub.

 
STEP 4
We send our expert technicians with parts (incl.) for next business day, on-site support.

Discover more possibilities

Dispatch Services

Prefer to monitor yourself using EcoStruxure IT Expert (sold separately) and for us to handle on-site support?

EcoStruxure IT Expert

Interested in learning more about our hosted, do-it-yourself software? There’s a free trial waiting for you.

Are you an IT Solution Provider?

Learn more on APC.com about how our critical IT power services can benefit your business.

AVAILABLE IN

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Australia

Austria

Canada

Germany

United States

United Kingdom

COMING SOON

France

Ireland

Italy

Portugal

​Spain