List of subprocessors for EcoStruxure™ IT
Subprocessors and subcontractors
Subprocessors personal data
Cloudflare provides a global content delivery network, web application firewall and protection from distributed denial of service attack. EcoStruxure IT uses Cloudflare to protect the service against malicious attacks.
Google provides address lookups. EcoStruxure IT uses Google to do address lookups when adding new locations.
MapTiler provides customizable maps. EcoStruxure IT uses MapTiler to show maps to users of customer locations. MapTiler is supported by OpenStreetMap.
Totango Inc. provide customer success software. EcoStruxure IT uses Totango to gain insights and analytics on customer behaviour and adaption as well as to send newsletters and updates to users. Totango stores e-mails and phone numbers of users.
Salesforce provides cloud-based customer support services. EcoStruxure IT uses Salesforce as a ticketing system for registering customer incidents. For that purpose Salesforce has access to and stores company/account name, names of users, e-mail, phone number, and information on incidents (alarms and ticket updates).
Slack is an instant messaging program used for organizational communication. EcoStruxure IT uses Slack to publish customer feedback. For that purpose Slack stores company/account names, names of users, and subscription information.
Microsoft Azure provide cloud hosting services. Microsoft Azure is our primary cloud hosting services provider.