System requirements for the Gateway

Server or PC that is always on with:

  • Microsoft® Windows® 10 64-bit, Windows 2012 SP1, Server 2016, and Server 2019
  • Red Hat Enterprise Linux 7 or CentOS 7
  • At least 4 core and 4GB of RAM
  • At least 4GB hard disk space

EcoStruxure IT Gateway was tested on Microsoft Windows 10 64-bit, Server 2012 SP1, Server 2016, and Server 2019; Red Hat Enterprise Linux 7; and CentOS 7.
The application takes 800MB of disk space; the server retains a maximum of 8 days of data, from about 128MB – 1.1GB per day depending on the number of monitored devices and sensors. More…



  • Port 443 TCP outbound
  • To connect using static IPs, add:


A DNS server must be defined for the network that connects to EcoStruxure IT.

Make sure your Gateway can resolve and via DNS.

Supported browsers

  • Microsoft Edge®
  • Mozilla®Firefox®
  • Google Chrome™
  • Safari

Set the screen resolution to at least 1024 x 768.


  • iPhone 4S and newer
  • iOS 10.0 and newer
  • Android 5 and newer

Connected devices

  • Intelligent Network Management Card
  • Modbus TCP or SNMP V1 and V3 enabled
    The Gateway does not allow discovery of SNMPv3 devices with the Authentication type and Encryption type set to None.
  • Connected to a TCP/IP network that the Gateway has access to
    Note: Firmware update and mass configuration with APC NMC 4 (AP9644) devices are not yet supported.
  • Redfish server protocol support
    • HP Proliant with iLO 4, 5
      Note: iLO 4 requires ManagerFirmwareVersion 2.55 or greater.
    • Dell PowerEdge with iDRAC 7, 8, 9
  • NetBotz Rack Monitor 570, 250, 750/755

Security certificate

When you launch the Gateway, the browser might display a message that the connection is not secure. Since the application is installed on the local machine, the security certificate used by localhost is a self signed certificate. It is safe to add an exception to your browser for https://localhost.

I'm ready!