EcoStruxure™ Asset Advisor

Remote monitoring service

24/7 expert monitoring of your data center
The Schneider Electric Connected Services Hub will remotely monitor all connected physical infrastructure devices 24 hours a day, 7 days a week enabling secure remote trouble shooting for quick resolution of critical incidents and peace of mind.

In a changing world, stay connected

With just one tap, the EcoStruxure IT app gives you access to your assets, incident tracking and online chat collaboration, keeping you in touch with Schneider Electric and your team

Trust Schneider Electric to help operate your distributed IT system efficiently and manage it proactively

Schneider Electric will help you manage the lifecycle of your distributed IT sites through a single, comprehensive bundle of services.

KEY BENEFITS

24/7 expert monitoring

Remote monitoring by the Schneider Electric Connected Services Hub​.

Incident tracking

Incidents are automatically created and tracked, providing easy access to real-time incident status, incident history and chat history.

Staff on duty

Set on or off duty status to avoid getting called by the Schneider Electric Connected Services Hub when you don’t want to be disturbed – we will simply call whoever is on duty in the case of a critical incident!

Monthly report

The personalized report provides insight into connected devices, and recommendations on how to improve device utilization and lifecycle.

Real time notifications

The EcoStruxure IT app gives you an instant overview of your sensor data and alarms.

Chat collaboration on incidents

Troubleshoot alarms quickly by having Schneider Electric Connected Services Hub staff join in on the incident-based chat.

Proactive service dispatch

Physical infrastructure threats can be anticipated, identified, and resolved quickly and accurately with onsite support dispatch if required.

Global visibility

Global visibility across the hybrid ecosystem – from anywhere – with one tap access right from a smartphone.

FULL MOBILE VISIBILITY

LIVE ALARMS

Alarms are bundled into incidents, and sent every 5 minutes to avoid alarm storms.

WHO’S ON DUTY WHERE?

Don’t waste time calling the wrong person. Get a quick overview of who is on duty on which locations.

FULL MOBILE VISIBILITY

NO VPN NEEDED

Know the status of your data center anytime, from anywhere.

INSIGHTS

Access live sensor and device data on any device directly on your smartphone.

CENTRALISED VISIBILITY

One place to view them all.

FEATURES

Instant visibility – no VPN needed

Whether on premise or on the go, instant access to live sensor data via the mobile app ensures visibility into your asset health and life cycle.
Machine data forms the basis of long-term operational insights and analytics, aimed at optimizing performance through cost reduction recommendations across the physical and IT layer, resulting in reduced equipment maintenance costs.

Schneider Electric Connected Services Hub

Keeping a close eye on the critical assets in your data center is key to ensuring that it’s running smoothly, at all times.
However, that does not mean you have the resources to dedicate a team to monitoring your critical infrastructure 24/7.
With the Schneider Electric Connected Services Hub, you can relax knowing that we will monitor your critical assets around the clock and troubleshoot for you.

Easy collaboration with your team and Schneider Electric experts

Who’s on duty here? Avoid fumbling tasks with easy status toggling to let everyone know who is at work and who is unavailable. Communicate efficiently by using the incident-based text chat. All messages are visible to the entire team. In case you need help just call the Schneider Electric Connected Services Hub directly from the app…or open a support ticket and let us assist you via chat.

SUCCESS STORIES

EcoStruxure™ Ensures Continued Learning at Bainbridge Island School District

Bainbridge Island School District chose EcoStruxure IT to help ensure continued availability of its innovative digital learning environment.

Cloud-enabled Remote Monitoring:RSA improves reliability

EcoStruxure’s IOT-enabled architecture helps RSA maintain zero-downtime in its 44,000 sq ft colocation data center. With a reputation staked on high availability, data center performance relies on a fail-safe power, cooling and communications infrastructure architecture.
 
 
 
 

AVAILABLE IN

See full list

Algeria 

Argentina 

Australia

Austria

Azerbaijan 

Bahrein

Bangladesh 

Belarus 

Belgium

Benin 

Bolivia

Brazil 

Brunei 

Burkina Faso 

Cameroon 

Canada

Cape Verde 

Central African Republic 

Chad 

Chile 

Colombia

Comoros 

Congo 

Costa Rica 

Cote d’Ivoire 

Cuba 

Denmark

Dominica 

Dominican Republic 

Ecuador 

Egypt 

El Salvador 

Equatorial Guinea 

Estonia – NEW!

Faroe Islands – NEW!  

French Guiana 

French Polynesia 

France

Gabon 

Gambia 

Georgia 

Germany 

Guadeloupe 

Guatemala 

Guinea

Guinea-Bissau 

Haiti 

Holy See (Vatican) 

Honduras 

Hong Kong

Hungary 

Iceland – NEW!

India

Indonesia

Iran 

Iraq 

Ireland

Isle of Man 

Italy

Japan 

Jordan 

Kazakhstan 

Kenya 

Kuwait

Latvia – NEW!

Lebanon 

Liberia 

Lithuania – NEW!

Madagascar 

Malaysia

Mali 

Malta 

Martinique 

Mauritania 

Monaco 

Morocco 

Mauritius 

Mayotte 

Mexico 

Netherlands

Netherlands Antilles 

New Caledonia 

New Zealand

Nicaragua 

Niger 

Nigeria 

Norway

Oman

Pakistan

Panama 

Papua New Guinea 

Paraguay 

Peru 

Philippines

Portugal

Puerto Rico 

Qatar

Reunion 

Romania 

Russia 

Saint-Barthélemy 

San Marino 

Saudi Arabia

Senegal 

Seychelles 

Singapore

South Africa 

South Korea

Spain

Sudan 

Sweden

Syrian Arab Republic 

Tajikistan 

Thailand

Togo 

Tunisia 

Turkey 

Turkmenistan 

UAE

UK

Uruguay 

US

Vanuatu 

Venezuela 

Vietnam 

Yemen

Wallis and Futuna 

Leverage additional eyes & hands on your distributed IT systems

By combining the 24/7 remote monitoring and the troubleshooting expertise of the Schneider Electric Connected Services Hub with next business day, on-site support (including replacement parts when necessary), Schneider Electric will help you manage the lifecycle of your distributed IT sites through a single, comprehensive bundle of services

EcoStruxure Asset Advisor is a 24/7 remote monitoring service for the critical assets in your edge environment, provided by the experts from the Schneider Electric Connected Services Hub.

Use it as a stand-alone, or combine it with the EcoStruxure IT Expert cloud-based monitoring software to reduce unplanned downtime risk and achieve greater peace of mind.

Watch this 2-minute video to learn more about IT Expert and Asset Advisor.