EcoStruxure™ Asset Advisor
Remote monitoring service
24/7 expert monitoring of your data center
The Schneider Electric Connected Services Hub will remotely monitor all connected physical infrastructure devices 24 hours a day, 7 days a week enabling secure remote trouble shooting for quick resolution of critical incidents and peace of mind.
KEY BENEFITS
24/7 expert monitoring
Remote monitoring by the Schneider Electric Connected Services Hub.
Incident tracking
Incidents are automatically created and tracked, providing easy access to real-time incident status, incident history and chat history.
Staff on duty
Set on or off duty status to avoid getting called by the Schneider Electric Connected Services Hub when you don’t want to be disturbed – we will simply call whoever is on duty in the case of a critical incident!
Monthly report
The personalized report provides insight into connected devices, and recommendations on how to improve device utilization and lifecycle.
Real time notifications
The EcoStruxure IT app gives you an instant overview of your sensor data and alarms.
Chat collaboration on incidents
Troubleshoot alarms quickly by having Schneider Electric Connected Services Hub staff join in on the incident-based chat.
Proactive service dispatch
Physical infrastructure threats can be anticipated, identified, and resolved quickly and accurately with onsite support dispatch if required.
Global visibility
Global visibility across the hybrid ecosystem – from anywhere – with one tap access right from a smartphone.
FULL MOBILE VISIBILITY
LIVE ALARMS
Alarms are bundled into incidents, and sent every 5 minutes to avoid alarm storms.
WHO’S ON DUTY WHERE?
Don’t waste time calling the wrong person. Get a quick overview of who is on duty on which locations.
FULL MOBILE VISIBILITY
NO VPN NEEDED
Know the status of your data center anytime, from anywhere.
INSIGHTS
Access live sensor and device data on any device directly on your smartphone.
CENTRALISED VISIBILITY
One place to view them all.
FEATURES
Instant visibility – no VPN needed
Whether on premise or on the go, instant access to live sensor data via the mobile app ensures visibility into your asset health and life cycle.
Machine data forms the basis of long-term operational insights and analytics, aimed at optimizing performance through cost reduction recommendations across the physical and IT layer, resulting in reduced equipment maintenance costs.
Schneider Electric Connected Services Hub
Keeping a close eye on the critical assets in your data center is key to ensuring that it’s running smoothly, at all times.
However, that does not mean you have the resources to dedicate a team to monitoring your critical infrastructure 24/7.
With the Schneider Electric Connected Services Hub, you can relax knowing that we will monitor your critical assets around the clock and troubleshoot for you.
Easy collaboration with your team and Schneider Electric experts
Who’s on duty here? Avoid fumbling tasks with easy status toggling to let everyone know who is at work and who is unavailable. Communicate efficiently by using the incident-based text chat. All messages are visible to the entire team. In case you need help just call the Schneider Electric Connected Services Hub directly from the app…or open a support ticket and let us assist you via chat.
SUCCESS STORIES
EcoStruxure™ Ensures Continued Learning at Bainbridge Island School District
Bainbridge Island School District chose EcoStruxure IT to help ensure continued availability of its innovative digital learning environment.
Cloud-enabled Remote Monitoring:RSA improves reliability
AVAILABLE IN
See full list
Algeria
Argentina
Australia
Austria
Azerbaijan
Bahrein
Bangladesh
Belarus
Belgium
Benin
Bolivia
Brazil
Brunei
Burkina Faso
Cameroon
Canada
Cape Verde
Central African Republic
Chad
Chile
Colombia
Comoros
Congo
Costa Rica
Cote d’Ivoire
Cuba
Denmark
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Estonia – NEW!
Faroe Islands – NEW!
French Guiana
French Polynesia
France
Gabon
Gambia
Georgia
Germany
Guadeloupe
Guatemala
Guinea
Guinea-Bissau
Haiti
Holy See (Vatican)
Honduras
Hong Kong
Hungary
Iceland – NEW!
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Italy
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Latvia – NEW!
Lebanon
Liberia
Lithuania – NEW!
Madagascar
Malaysia
Mali
Malta
Martinique
Mauritania
Monaco
Morocco
Mauritius
Mayotte
Mexico
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Saint-Barthélemy
San Marino
Saudi Arabia
Senegal
Seychelles
Singapore
South Africa
South Korea
Spain
Sudan
Sweden
Syrian Arab Republic
Tajikistan
Thailand
Togo
Tunisia
Turkey
Turkmenistan
UAE
UK
Uruguay
US
Vanuatu
Venezuela
Vietnam
Yemen
Wallis and Futuna
EcoStruxure Asset Advisor is a 24/7 remote monitoring service for the critical assets in your edge environment, provided by the experts from the Schneider Electric Connected Services Hub.
Use it as a stand-alone, or combine it with the EcoStruxure IT Expert cloud-based monitoring software to reduce unplanned downtime risk and achieve greater peace of mind.
Watch this 2-minute video to learn more about IT Expert and Asset Advisor.